Help Center

Yes! We offer a 5-year limited warranty on all of our products.This voluntary warranty is provided i...

We offer a 5-year limited warranty on all our products, ranging from our sofas to our accessories. O...

Having a product issue? No worries. You can start a claim right from our site using the chat. Open ...

While all our products come with a 5-Year Limited Warranty, it is important to note that certain act...

CozeyProtection+ covers all damages outside the standard limited warranty. Our standard limited warr...

CozeyProtection+ coverage is applicable to your covered products for 3 years, starting from the date...

Contact us using the chat widget to initiate a damage claim. Claims will be quickly reviewed within ...

With CozeyProtection+ you can replace up to as many modules as your sofa or sectional is comprised o...

CozeyProtection+ can be purchased anytime before your sofa is shipped to you. If you’ve placed an or...

No, CozeyProtection+ is only available for products purchased directly through Cozey. Products bough...

CozeyProtection+ can be canceled within our 30-Day Risk Free Trial. Eligible returns of entire purch...

If you decide to return a product covered by CozeyProtection+, you will receive a refund for the pro...

No, you don’t need to ship it back. We encourage you to dispose of, recycle, or donate the damaged p...