Our couriers do not deliver inside your home, but our boxes are conveniently sized to fit through any door and are easy to move. While having help is always nice, moving them alone is possible!
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Shipping & Delivery
Can I schedule my delivery on a specific date?
While we can’t schedule specific delivery windows, we can place a hold on your order to ensure it do...
Where does Cozey ship?
Cozey offers free shipping across all 10 Canadian provinces, every US state except Hawaii, Alaska, a...
How much does Cozey shipping cost?
Cozey offers free shipping across all 10 Canadian provinces, every US state except Hawaii, Alaska, a...
How fast is your free shipping?
Shipping times vary depending on stock availability, but delivery is typically expected within a few...
Can I change my shipping address after ordering?
Yes, immediately contact our Customer Happiness Team if you need to change your shipping address. Wh...
Do I have to be home for delivery?
No Need to Be Home for Delivery! Our delivery partners make it easy for you. You'll receive an "Out ...
I live in a building. Will couriers bring the boxes to my unit?
Couriers will leave boxes at the entrance or lobby of your building in a safe location. If they cann...
Will you carry my boxes inside my home?
Our couriers do not deliver inside your home, but our boxes are conveniently sized to fit through an...
What can I expect with standard free shipping?
Your Cozey order is designed to arrive as conveniently as possible. Here’s what you can expect: Com...
What are the packaging dimensions and weights of the Cozey seating collections?
You can find the packaging dimensions and weights directly on the product page: Go to the product co...
Will you carry my boxes inside my home?
Our couriers do not deliver inside your home, but our boxes are conveniently sized to fit through any door and are easy to move. While having help is always nice, moving them alone is possible!
Any questions?
Contact our Customer Happiness Team, and we will gladly help you make the right choice.
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