Once we receive the product, our Quality Assurance Team will inspect it to ensure there is no customer-caused damages or modifications. From then, please allow 3-7 business days for the refund to be processed.
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How do I make a return?
Contact usYou can reach out to us with your order number using the chat widget or by email support@...
How long does Cozey take to process refunds?
Once we receive the product, our Quality Assurance Team will inspect it to ensure there is no custom...
Are there any return fees?
Returning with Cozey is completely free during your 30-day trial, as long as the items are returned ...
What is the 30-day free trial?
From the moment your Cozey product arrives, you have 30 days to experience it, risk-free. If it’s no...
How long does Cozey take to process refunds?
Once we receive the product, our Quality Assurance Team will inspect it to ensure there is no customer-caused damages or modifications. From then, please allow 3-7 business days for the refund to be processed.
Any questions?
Contact our Customer Happiness Team, and we will gladly help you make the right choice.
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