From the moment your Cozey product arrives, you have 30 days to experience it, risk-free. If it’s not the perfect fit, we’ll happily take it back at no cost to you. Just be sure to keep the original boxes.
Help Center
Get answers to your most pressing questions.
Shipping & Delivery
Returns & Exchanges
Product & Assembly
Orders & Account
Warranty & CozeyProtection+
Helpful Links
Live Chat – Fastest Response
Call Us
My Account
Returns & Exchanges
How do I make a return?
Contact usYou can reach out to us with your order number using the chat widget or by email support@...
How long does Cozey take to process refunds?
Once we receive the product, our Quality Assurance Team will inspect it to ensure there is no custom...
Are there any return fees?
Returning with Cozey is completely free during your 30-day trial, as long as the items are returned ...
What is the 30-day free trial?
From the moment your Cozey product arrives, you have 30 days to experience it, risk-free. If it’s no...
What is the 30-day free trial?
From the moment your Cozey product arrives, you have 30 days to experience it, risk-free. If it’s not the perfect fit, we’ll happily take it back at no cost to you. Just be sure to keep the original boxes.
Any questions?
Contact our Customer Happiness Team, and we will gladly help you make the right choice.
Contact Us
Help Center