Help Center

Yes! We offer a 5-year limited warranty on all of our products.

Our warranty covers all defective parts not related to consumer-caused damage or modifications. Plea...

Having a product issue? No worries. You can start a claim right from our site using the chat. Open ...

While all our products come with a 5-Year Limited Warranty, it is important to note that certain act...

CozeyProtection+ covers all damages outside the standard limited warranty. Our standard limited warr...

CozeyProtection+ coverage is applicable to your covered products for 3 years, starting from the date...

CozeyProtection+ coverage pricing is automatically and dynamically calculated upon checkout – pricin...

Contact us using the chat widget to initiate a damage claim. Claims will be quickly reviewed within ...

With CozeyProtection+ you can replace up to as many modules as your sofa or sectional is comprised o...

CozeyProtection+ can be purchased anytime before your sofa is shipped to you. If you’ve placed an or...

We will always keep parts and modules to honor our promise of modularity.

No, CozeyProtection+ is only available for products purchased directly through Cozey. Products bough...

CozeyProtection+ can be canceled within our 30-Day Risk Free Trial. Eligible returns of entire purch...

If you decide to return a product covered by CozeyProtection+, you will receive a refund for the pro...

No, you don’t need to ship it back. We encourage you to dispose of, recycle, or donate the damaged p...