Become part of our growing #CozeyFamily of satisfied customers – you too can experience love at first sit!
Our warranty covers all defective parts not related to consumer-caused damage or modifications. Please note that we will send you the defective parts only: the warranty is not an exchange of the whole module.
Learn moreFrom the day you receive your Cozey product, you have 30 days of risk-free trial. If it doesn’t fit your needs, we will take it back for free. Simply keep the original boxes and contact us at support@cozey.ca.
Learn moreShipping times vary with stock availability, but delivery can be expected within days from the time it is confirmed as shipped. Delivery estimates to your current location are also provided below the Add to Cart button on the product’s page.
Learn moreWe always offer our best pricing thanks to our direct-to-consumer business model. You can always check out our Refurbished page which offers lightly-used models at 15% off. Furthermore, to provide you greater payment flexibility, we’ve partnered with Affirm to offer accessible financing plans for everyone. Learn more and pre-qualify on our Financing page.
Learn moreIn true Cozey fashion, we offer payment options that suit your needs. Our financing partner, Affirm, affords you greater flexibility in your payments without hard credit checks or fees.
Learn moreBought this set for our motorhome that we intent to move into full time. Not only did it fit through a 24 inch door, we realized we had room to add a chaise lounge. Its comfortable and incredibly beautiful.
I love my chair! The seat could be (and will be) a bit softer, which I expect will happen once it’s being used regularly. It looks sharp, nice amount of room to get comfortable
After years of searching, I finally found the perfect sofa to suit my taste and place -- a dark velvet green loveseat. Customer service was great -- in-person, over the phone, and by online chat with a real person. No AI chatbots involved. It was nice to support a Montreal company, too. Being able to sit on the sofa and feel the fabric in person at the Vancouver pop-up store was helpful in confirming my decision to buy. Delivery was fast because of the local warehouse near Vancouver BC, which was great when you need to sell your old sofa before buying a new one, and you have to sit on a lawn chair for a couple of days while eagerly waiting for my awesome new sofa!
Easy to out together, good shipping experience. Couch is comfy and a great colour. Love the shape and style.
Great, firm sofa that doesn’t sit too low to the ground. I’m 5’3” and comfortable, and my hubster is 6’7” is also comfortable. If I had one complaint it is the type of woven fabric used because little cat claws really catch. If there were any new, more pet friendly fabrics available in the future, I’d love it if a few became available as slip cover/cushion cover sets.
The couch seems to be good quality. The assembly instructions are very poor and need to be improved with more detailed instructions and assembly graphics. Also dealing with customer service for assembly help by email is agitating and agrivating. What happened to a human voice at the other end of a phone? With all this said, Christine in the Vancouver pop up was superb in helping us purchase our couch. In addition we we have ordered and received 2 sets of round pillows and a pillow set and throw. I just ordered 3 lumbar pillows to be delivered. All in all satisfied except for the items I mentioned.
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